A few quotations from the Victorian Public Sector Commission (VPSC) website:
“Each public sector organisation must have policies in place that provide employees with a reasonable avenue of redress against unfair and unreasonable treatment….considering all relevant facts, and giving both parties the right to be heard”.
“People Matter Survey results over the past ten years reveal that around one in four people witness what they believe to be bullying and one in five experience behaviour that feels like bullying” (13.3% in 2023).
“Work-related stress is significantly higher among those experiencing bullying with 65 per cent experiencing high to severe stress” (Data Insights: Bullying in the VPS, 2023).
“76 per cent of those experiencing bullying indicate that work-related stress regularly has a negative impact on their personal life” (Data Insights: Bullying in the VPS, 2023).
“Organisations need to ensure that employees are aware of, and have confidence in, grievance processes and that these processes produce fair outcomes”.
“Of those who submitted a formal bullying complaint, only 23.3 per cent were satisfied with how their complaint was handled” (2023 result).
Now considering my experience
My situation should have been the perfect opportunity for the VPSC to show their mettle. They had all my documents before them. They could see that my former unit manager had lied about my performance, because the VPSC had my last performance review sitting on their desk, “satisfactory” on the key criteria.
They knew that I had been terminated before I had completed my bullying investigation.
All their website statements should have stimulated them to charge into action. I didn’t even get to complete my process. A golden opportunity for the VPSC to put my department under the microscope.
So what did they do? Did they come down hard on my departmental employer? Did they grill them as to why they withheld my bullying report for 6 weeks? Or why the bullying investigator “didn’t investigate”. Or why the unit manager felt it necessary to lie about my performance?
No, they didn’t do that. Instead they contorted my evidence to come up with the farcical explanation that one bullying review officer had no idea about my incapacity process. That her co-worker hadn’t told her, that she hadn’t read the handover material. That I didn’t ‘educate’ these officers about the effect of my termination. They just parotted what my employer told them.
This is how they see themselves tackling bullying? Gathering statistics on it and disappearing at any real instance of it before them.
And years later the politicians say:
“The VPSC’s investigation of your complaint was conducted under section 63 of the Public Administration Act 2004 (Vic), which relates to the VPSC’s systemic oversight of VPS bodies’ compliance with VPS values, codes of conduct, employment principles and standards, rather than the conduct of individual employees. The VPSC’s investigation and report therefore focused on the systemic aspects of your complaint, (i.e., the processes followed by DHHS with respect to your bullying complaint, including its compliance with the VPSC standards for the reasonable avenue of redress employment principle), rather than the improper conduct allegations made against individual DHHS officers with respect to their handling of, or involvement in, your bullying process. The inevitable outcome of this kind of investigation was that the VPSC would take appropriate action to address any issues identified with respect to the processes followed by DHHS in your matter to ensure that, in future, employees subject to a medical incapacity review process would have a reasonable avenue of redress in relation to a concurrent bullying process”.
What the politicians failed to address was that in the VPSC’s “systemic oversight” they manipulated my evidence to arrive at a conclusion that exonerated the departmental officers. The VPSC made statements that changed the facts which I had presented. The politicians apparently think that all public sector misbehaviour which isn’t “corrupt” (and thus referable to IBAC) is acceptable. Thus VPSC does not need to address a situation if they are able to sufficiently contort the facts.
I maintain that a VPSC ‘systematic oversight’ does not include the ability to take my evidence and change it to their own liking. I also maintain that the politicians need to broaden their definitions of ‘misconduct’ to take in something more than corrupt behaviour. I ask why do the politicians treat the Public Sector Code of Conduct with such disdain?
The politicians were happy with the VO’s non-investigation of the VPSC report, a report which took my evidence and distorted it.
None of these functionaries take bullying seriously. They find no systemic issues in my former department’s behaviour. They have no respect for bona fide bullying enquiries. I never got to complete mine, but the statistics above indicate that only 26% of those who actually are brave enough to submit a complaint are satisfied with the outcome. On this figure alone, the VPSC mission on bullying (such that it is) is a complete failure.
The VPSC states that its figures show no improvement in bullying statistics over the past 10 years. Why don’t they actually do something about the problem instead of publishing surveys that show it’s endemic in the service.
How did all these authorities treat me as I ploughed on seeking justice and truth telling? In the end, they had to resort to bullying and reliance on nonsensical arguments. In the end, my long 6 year campaign to see justice done by me, in recognising my right to be heard on my department’s bullying, was silenced by…..bullying!